FAQ

FAQ

Find answers to common questions about our whisky posters, flavour maps, shipping, returns, and whisky merch. Learn how to use our whisky tasting guides and shop confidently at First Phil Whisky.

1. Where do you ship to? We ship worldwide! Orders are fulfilled from locations closest to you, ensuring faster delivery and reduced shipping costs.

2. How long does shipping take? Shipping times vary depending on your location. Most orders arrive within 7-14 days, but it can be quicker or slightly longer depending on local carriers.

3. Do you offer returns or exchanges? Since all items are printed on demand, we don’t offer returns unless there is a defect or issue with your order. If you receive a damaged or incorrect item, please email firstphilwhisky@gmail.comwithin 14 days of receiving your order with a photo of the issue, and we’ll sort it out.

4. What sizes do your t-shirts come in? Our t-shirts are available in a range of sizes from S to 3XL. They are designed for a comfortable, slightly relaxed fit. Check the size guide on each product page for exact measurements.

5. What’s special about the Whisky Aroma Flavour Tree Poster? This unique whisky tasting guide is designed to simplify and enhance the whisky experience. Instead of a traditional flavour wheel, it’s a flowchart-style guide that makes identifying whisky notes easier and more intuitive. Designed by Phil, this poster is perfect for whisky lovers at any stage of their journey.

6. Do you sell framed posters? No, all posters are sold unframed so you can choose a frame that best suits your style and space.

7. What material are your posters printed on? Our posters are printed on premium 200gsm FSC-certified semi-glossy paper. This enhances colours, adds a subtle shine, and ensures longevity against light and moisture.

8. Do you offer gift options? While we don’t currently offer gift wrapping, our products make fantastic whisky gifts. Just enter the recipient’s shipping address at checkout!

9. I have a question not listed here. How can I contact you? No worries! Shoot me an email at firstphilwhisky@gmail.com, and I’ll get back to you as soon as possible.

10. Can I request a custom design? At this time, we don’t offer custom designs, but I’m always open to hearing cool ideas for future products. Feel free to reach out!

Thanks for supporting First Phil Whisky Merch—where whisky fans find the best gear to sip in style! 🥃🔥